cyolo
The Customer Success Engineer at Cyolo serves as a trusted technical partner for customers throughout their post-sale journey, combining customer success, technical expertise, and product enablement to drive adoption and long-term value. This role involves proactive customer engagement, deep technical problem-solving, and acting as a Tier 3 escalation engineer for complex issues. The position requires close collaboration with Customer Success Managers and cross-functional teams to understand customer goals and provide hands-on technical guidance.
Cyolo provides a full-stack Secure Connectivity Platform for OT and critical infrastructure, unifying remote privileged access and Zero Trust microsegmentation. Its platform enables employees and third-party vendors to securely connect to critical assets while limiting lateral movement across OT environments through CPS segmentation. Cyolo serves industries such as manufacturing, energy and utilities, and data centers, delivering identity-based access control, session visibility, and policy enforcement across industrial operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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