Customer Success Engineer_Spain/Portugal
Agora
About this role
Agora is a global leader in real-time engagement, providing APIs for conversational AI, voice, video, and live streaming. They are seeking a Customer Support Engineer to assist developers with SDK integration, troubleshoot technical issues, and engage with developer communities, particularly focusing on AI and real-time communication technologies.
Skills
About Agora
agora.ioAgora is a Real‑Time Engagement platform that lets developers embed low‑latency voice, video, interactive livestreaming, and real‑time messaging into web, mobile, and desktop applications. It offers cross‑platform SDKs and cloud APIs backed by a global delivery network and features such as HD audio/video, recording, spatial audio, moderation, and analytics to scale from one‑to‑one calls to large broadcasts. Organizations in gaming, education, healthcare, social, and enterprise use Agora for immersive synchronous experiences because of its developer‑friendly APIs, global coverage, and performance optimizations. The platform also includes tools for security, compliance, and monetization to help teams build and operate real‑time products.
About Agora
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Agora.
Salary
$81k – $109k
per year