igloohome
The Customer Success Executive serves as the primary point of contact for igloohome's customers, delivering fast, accurate, and empathetic support across voice, email, and chat channels. This role focuses on resolving product and account issues for both B2B and B2C clients while building lasting relationships to ensure customers derive maximum value from the company's smart access control solutions. The position also involves gathering customer feedback to drive internal improvements and maintaining high standards of service compliance.
igloohome (branded igloo) is a Singapore-headquartered smart access control company that designs and sells keyless lock hardware — including deadbolts, mortise locks, padlocks, and lockboxes — paired with cloud software and APIs for large-scale access management. The platform is purpose-built for multifamily rental, short-term rental, and enterprise operators, offering offline-capable, WiFi-free credentials such as time-bound PINs, Bluetooth keys, mobile wallet unlock, and biometrics across 1 million+ doors in 100+ cities. igloohome differentiates itself through its proprietary AlgoPIN technology, 500+ pre-built integrations with property management software, and enterprise tools for remote provisioning, credential revocation, and audit trails.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for igloohome.
igloohome didn’t post a salary, so this is our estimate from similar listings.
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