EBSCO
The Customer Success Executive partners with EBSCO Clinical Decisions customers to ensure successful onboarding, product adoption, and long-term value realization of EBSCO solutions. Acting as the primary point of contact post-sale, this role collaborates with internal teams to deliver a seamless and value-driven customer experience across the North Midwest and West Coast regions. The position involves driving strategic alignment, leading technical implementations, and ensuring ongoing customer success and growth.
Headquarters
Ipswich, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1984
EBSCO is a leading provider of research databases, e‑journals, magazine subscriptions, e‑books and discovery services. It supplies curated content and access platforms to academic and public libraries, corporations, schools, government agencies and medical institutions. EBSCO’s products combine extensive scholarly and consumer content with discovery, indexing and access tools to help researchers find, access and manage information. Libraries and organizations rely on EBSCO for its breadth of content, integrated discovery features, and support for research, teaching and clinical workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EBSCO.