Customer Success Generalist (Daylight)
Xendit(4 days ago)
About this role
A Customer Success Generalist at Xendit provides attentive support to customers, addressing inquiries, solving issues, and gathering feedback to help improve products and services. The role involves collaborating across departments to ensure customer satisfaction and operational efficiency.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Zendesk
- Relationship Management
- Analysis
- English
- Empathy
- Ticketing
- Collaboration
About Xendit
xendit.coWP Rocket is a premium WordPress performance plugin that speeds up websites through caching and a suite of front-end optimizations. It offers page caching, cache preloading, file minification/concatenation, deferred JS execution, image lazy-loading, database cleanup, and easy CDN integration to reduce load times and improve Core Web Vitals. Designed for ease of use, it provides a simple UI and sensible defaults so non‑technical site owners can get performance gains quickly, while offering advanced controls for developers and agencies. The product is widely used to boost SEO, conversion rates, and user experience across WordPress sites.
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