aspaara
The Customer Success & Implementation Manager will lead customer implementations from kickoff to go-live, analyzing real-world workflows and coaching teams on optimal AI usage. This role involves developing standardized onboarding and customer success processes, monitoring usage data, and driving continuous operational improvements. The position requires close collaboration with product, engineering, and sales teams to build a scalable customer success foundation.
Aspaara is an AI software company founded in 2015 at ETH Zurich that develops AI-powered planning solutions for automotive bodyshops. Their flagship product, the aspaara® AI-Copilot, creates a calibrated Digital Twin of a bodyshop to optimize staffing, job prioritization, workshop utilization, and on-time delivery through real-time, data-driven planning. The platform runs thousands of optimizations per week and continuously learns to improve productivity and reduce Key-to-Key time.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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