Customer Success Lead - VC backed startup (Berlin)
Cherry Ventures
About this role
Forgent AI, supported by Cherry Ventures, develops AI agents that automate tendering processes in Europe's public sector, significantly reducing manual effort and increasing efficiency. The company is scaling quickly and is looking for its first Customer Success hire to shape the post-sale customer journey. The role involves working closely with early customers and influencing product development.
Skills
About Cherry Ventures
cherry.vcIndustries
Finance
Cherry Ventures is a venture capital firm based in Berlin, London, and Stockholm, founded in 2012, with the tagline “Founders first. For companies that last.” The team is made up of former entrepreneurs and operators who’ve helped build fast-scaling companies such as Zalando and Spotify. Cherry focuses on partnering with early-stage European startups, providing capital, hands‑on operational support, and a broad network to help founders scale. They emphasize a founder-first, long-term approach to building durable companies.
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About Cherry Ventures
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Cherry Ventures.
Salary
$60k – $80k
per year