Numeral
Numeral is seeking a Customer Success Lead to build and scale the Customer Success function from the ground up, shaping the client experience and driving customer retention and growth. This builder role involves designing systems, managing strategic customer relationships, and acting as the voice of the customer across internal teams. The ideal candidate will combine strategic planning with hands-on execution to optimize workflows and leverage automation for efficiency.
Numeral is a sales tax automation platform that puts sales tax for ecommerce and SaaS businesses on autopilot. It centralizes and manages tax calculation, nexus monitoring, registrations, filings, and remittance so teams can offload compliance complexity. Numeral pairs software with managed services, integrates with common ecommerce and billing systems, and offers a free way to get started.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Numeral.
77% above the average for this role