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Customer Success Lead at WPP - ApplyBlast

Customer Success Lead

WPP

12 days ago

3.4 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

The Customer Success Lead drives client adoption and ensures customers realize lasting value from WPP Open Pro by owning a portfolio of clients and leading their journey from onboarding to sustained adoption. This hands-on leadership role combines client relationship management, platform expertise, and team development to deliver tailored support and measurable outcomes. The position involves collaborating across internal teams and external partners to scale delivery and enhance the overall client experience.

Responsibilities

Drive client adoption and build user capability for WPP Open Pro
Lead onboarding and client lifecycle management across a portfolio
Scale delivery through effective partnerships and team development

Skills

About WPP

wpp.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

Founded

1985

View Profile

WPP is a global creative transformation company and trusted growth partner for the world's leading brands, headquartered in London. It combines cutting-edge media intelligence, world-class creativity, next-generation production, and transformative enterprise solutions, all powered by its agentic marketing platform, WPP Open. WPP's portfolio of agencies — including Ogilvy, Grey, and GroupM — delivers integrated, data-driven marketing and communications services to clients worldwide.