Customer Success Manager 2 (Mandarin-Speaking)
Equinix(2 months ago)
HybridFull TimeMedior$83,573 - $111,340 (estimated)Customer Success
Apply NowAbout this role
The Customer Success Manager 2 at Equinix is a mid-level, client-facing role focused on maximizing customer value from Equinix's digital infrastructure services. The role manages a portfolio of commercial accounts and serves as a liaison between customers and internal teams to drive satisfaction and long-term relationships. It emphasizes customer retention, adoption of products, and continuous improvement of the customer experience.
Required Skills
- Customer Onboarding
- Customer Success
- Product Adoption
- Escalation Management
- Account Management
- Retention
- Stakeholder Management
- Communication
- Mandarin
Qualifications
- 5+ Years Experience
- Bachelor's Degree
- Mandarin Proficiency
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
View more jobs at Equinix →