BlackLine
The Customer Success Manager 3 at BlackLine drives post‑sales adoption and value realization for onboarded customers, delivering consultative guidance, success planning, and coaching to increase product usage and reduce churn. The role partners with account teams, conducts business and success reviews, and acts as a trusted advisor and subject‑matter expert across multiple BlackLine solutions.
BlackLine is an agentic financial operations platform that helps Finance and Accounting teams automate Record-to-Report and Invoice-to-Cash processes using its Verity™ AI suite. Its platform centralizes, standardizes, and automates key tasks such as account reconciliations, journal entries, financial close and consolidation, and collections management. Trusted by over 4,300 companies, BlackLine delivers speed, accuracy, and control across the entire financial ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BlackLine.
BlackLine didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role