Customer Success Manager- Ad Tech Experience Required

Freestar(29 days ago)

RemoteFull TimeMedior$72,609 - $98,208 (estimated)Customer Success

About this role

The Customer Success Manager will serve as the primary contact for top-tier publisher clients at Freestar, focusing on maximizing publisher revenue through strong relationships and technical understanding of ad monetization. The role requires deep familiarity with the programmatic advertising ecosystem and the ability to translate complex product and industry concepts into clear guidance for clients. The CSM collaborates cross-functionally with yield analysts, operations, engineering, and BI teams to optimize publishers' ad stacks and drive long-term success.

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Required Skills

Publisher Relations
Client Communication
AdTech
Header Bidding
Monetization Strategy
Google Ad Manager
Google Analytics
CRM Systems
Salesforce
Jira

+10 more

About Freestar

freestar.io

Freestar is a programmatic ad partner and header‑bidding platform that helps enterprise publishers maximize programmatic monetization. They combine best‑in‑class header bidding technology with a curated mix of advertising partners and ad products to boost yield and overall revenue. Branded "Publisher First," Freestar positions itself as a holistic, long‑term partner invested in publishers’ growth. Founded in 2015, the company focuses on integrated monetization solutions for large publishers.