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© All Rights Reserved. ApplyBlast.com
Bear Robotics
The Customer Success Manager, AMR at Bear Robotics is responsible for managing the end-to-end customer success operations for deployed autonomous mobile robot sites. This role involves overseeing service requests, coordinating with field engineers and internal teams, and ensuring SLA compliance to maintain high service quality. The position focuses on analyzing service data, driving improvements, and standardizing processes to enhance customer satisfaction and product reliability.
Headquarters
Redwood City, California, United States
Company Size
201-500 employees
Founded
2017
Bear Robotics develops AI-powered autonomous mobile robots (AMRs) for hospitality and logistics industries, offering products like the Servi line for food service environments and the Carti line for warehouse and industrial operations. Its robots automate repetitive tasks such as food delivery, bussing, and materials transport across venues including restaurants, hotels, hospitals, senior living facilities, and factories. Engineered in Silicon Valley, Bear Robotics provides fleet management software and multi-robot orchestration to help operators improve efficiency and reduce staff strain.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bear Robotics.
Bear Robotics didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role