Customer Success Manager (At Scale)
DistillerSR Inc.
About this role
A Customer Success Manager at Scale in the Operations department works with customers to ensure they derive maximum value from the company's products and services. The role involves managing customer relationships, onboarding, and support activities to foster retention and growth.
Skills
Qualifications
About DistillerSR Inc.
distillersr.comDistillerSR is an AI-enabled literature review software platform that automates the process of conducting literature reviews. It helps researchers deliver higher-quality findings faster and enables sharing of reviews across an organization. The platform emphasizes AI-assisted workflows to streamline evidence synthesis and collaboration across teams. Built to support researchers and organizations conducting systematic reviews and evidence-based research.
About DistillerSR Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $93k
per year