Customer Success Manager, Bay Area
Cato Networks(1 month ago)
About this role
The Customer Success Manager at Cato Networks acts as a trusted advisor to top customers, guiding them from deployment through renewal to ensure they realize full value from the platform. The role supports adoption and expansion, collaborates across Sales, R&D and Support, and helps drive customer retention and growth. The position requires close engagement with customers and internal teams within a fast-paced, global SaaS environment.
Required Skills
- Customer Success
- Account Health
- Account Management
- Stakeholder Management
- Post-Sales
- QBRs
- Product Adoption
- Renewals
- Upselling
- Presentation Skills
+21 more
About Cato Networks
catonetworks.comWP Rocket (from WP Media) is a commercial WordPress performance plugin that speeds up sites with page caching, cache preloading, and front‑end optimizations like lazy loading and deferred JavaScript. It bundles tools for minifying/combining assets, database cleanup, CDN and Cloudflare integration, and e‑commerce compatibility to reduce load times without complex configuration. Built for both non‑technical site owners and developers, it offers a simple dashboard, one‑click setup, and hooks for customization. Agencies and businesses choose WP Rocket for fast, measurable performance gains plus professional support and updates.
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