Customer Success Manager, Blackboard
anthology
About this role
The Customer Success Manager at Blackboard ensures that customers derive sustained value from their Blackboard solutions by building strong relationships, driving user engagement, and supporting adoption and renewal efforts. The role involves aligning internal teams and acting as a customer advocate to achieve satisfaction and retention in the higher education sector.
Skills
About anthology
anthology.comBlackboard is an independent edtech company focused entirely on teaching and learning, delivering modern, human-centered, AI-powered technology for transformational educational experiences. Its flagship Blackboard LMS and broader suite of solutions power courses, collaboration, assessment, analytics, accessibility, and student engagement for millions of learners and institutions worldwide. Blackboard partners with colleges and universities — offering implementation, community and support services — to help institutions scale online and hybrid programs and improve student outcomes.
About anthology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for anthology.
Salary
$79k – $91k
per year