Customer Success Manager - Career

The Customer Success Manager - Career is responsible for optimizing the customer experience lifecycle, managing post-sales implementation, and collaborating with clients to ensure they realize value from Equifax solutions. This role focuses on driving adoption, retention, and customer advocacy while serving as a trusted advisor and internal advocate for clients. The position requires coordinating with cross-functional teams to resolve issues, educate clients on business value, and inform product roadmaps based on customer feedback.