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© All Rights Reserved. ApplyBlast.com
Teamwork
The Customer Success Manager (CSM) at Teamwork.com owns a named book of professional-services customers, acting as their primary point of contact to drive adoption, value realization, renewals, and expansion. This proactive, relationship-led role focuses on demonstrating ROI and aligning the platform with clients' profitability goals through strategic business reviews and workflow optimization. The position requires a commercially confident individual to lead renewals, mitigate churn risks, and contribute to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) targets.
Teamwork is a project and resource management platform designed for busy, client-facing teams and agencies to plan, track, and deliver work. It bundles task and project management (timelines, Gantt, Kanban, milestones) with resource planning, time tracking, workload management, and reporting to help teams stay aligned and profitable. Teamwork also includes client-focused tools—such as billing/invoicing and a helpdesk—and integrates with popular apps to centralize work and communication. Organizations choose Teamwork for its flexibility, capacity-focused features, and reporting that support predictable delivery of client projects.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teamwork.