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Customer Success Manager - Digital Program at Thomson Reuters - ApplyBlast

Customer Success Manager - Digital Program

Thomson Reuters

9 months ago

4.0 on Glassdoor

Eagan, Minnesota

Hybrid

Full Time

Senior

0 applicants

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About this role

The Digital Programs Customer Success Manager is an individual contributor who designs and continuously improves scalable digital programs to drive customer adoption, expansion, and value realization across a diverse B2B product portfolio. The role works across a matrixed organization, partnering with Sales, Product, Marketing, and Analytics to align digital engagement and scale strategies and to guide virtual teams and stakeholders. It emphasizes using data and AI-enabled approaches to optimize customer lifecycle outcomes.