Customer Success Manager - Digital Program
Thomson Reuters
About this role
The Digital Programs Customer Success Manager is an individual contributor who designs and continuously improves scalable digital programs to drive customer adoption, expansion, and value realization across a diverse B2B product portfolio. The role works across a matrixed organization, partnering with Sales, Product, Marketing, and Analytics to align digital engagement and scale strategies and to guide virtual teams and stakeholders. It emphasizes using data and AI-enabled approaches to optimize customer lifecycle outcomes.
Skills
Qualifications
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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About Thomson Reuters
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Thomson Reuters.
Salary
$93k – $173k
per year