Customer Success Manager (EMEA)
Constructor(10 months ago)
About this role
A Customer Success Manager at Constructor.io works with large retailers to improve product search and discovery using machine learning-driven software, with a focus on driving measurable revenue improvements. The role serves as the customer-facing partner for enterprise clients and collaborates closely with technical teams to ensure customers realise value from the product. This position is fully remote and targets professionals located in EMEA.
Required Skills
- Customer Success
- Account Management
- Technical Support
- API Knowledge
- Communication
- Prioritization
- Troubleshooting
- Documentation
- Stakeholder Management
- Training
About Constructor
constructor.ioConstructor is an innovative platform focused on enhancing eCommerce experiences through advanced AI-driven site search and product discovery solutions. By leveraging artificial intelligence, natural language processing, and data personalization, Constructor helps businesses achieve key eCommerce performance indicators (KPIs). Their technology is designed to deliver superior customer experiences, making it easier for consumers to find and engage with products tailored to their preferences.
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