Customer Success Manager (EMEA)
Constructor(10 months ago)
About this role
A Customer Success Manager at Constructor.io partners with enterprise retail customers to ensure successful integration and adoption of the company’s product search and discovery platform. The role focuses on driving revenue-related outcomes by improving search and discovery experiences on websites and mobile apps. It involves being the primary customer-facing contact, collaborating closely with engineering and data teams, and aligning internal and external stakeholders.
Required Skills
- Customer Success
- Account Management
- Technical Support
- API Knowledge
- Communication
- Stakeholder Management
- Troubleshooting
- Documentation
About Constructor
constructor.ioConstructor is an innovative platform focused on enhancing eCommerce experiences through advanced AI-driven site search and product discovery solutions. By leveraging artificial intelligence, natural language processing, and data personalization, Constructor helps businesses achieve key eCommerce performance indicators (KPIs). Their technology is designed to deliver superior customer experiences, making it easier for consumers to find and engage with products tailored to their preferences.
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