BetterUp
A Customer Success Manager at BetterUp acts as a key strategist and consultant for enterprise clients to drive platform adoption and value realization. The role involves building executive sponsorship, managing end-to-end program delivery, and communicating with C-suite stakeholders to secure renewals and expansions. CSMs partner with Account Management and delivery teams to solve business problems while fostering strong relationships and mitigating account risks.
Headquarters
Austin, Texas, United States
Company Size
501-1000 employees
Founded
2013
BetterUp is a workforce development platform that blends AI, coaching, and behavioral science to drive measurable business performance. It offers scalable coaching programs for leaders and employees, backed by data-driven insights to improve outcomes. The platform combines personalized coaching with AI-guided recommendations to enhance performance, leadership capability, well-being, and engagement. Enterprises adopt BetterUp to create performance-ready workforces for the AI era.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BetterUp.
BetterUp didn’t post a salary, so this is our estimate from similar listings.
16% above the average for this role