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Customer Success Manager, Enterprise at Dealpath - ApplyBlast

Customer Success Manager, Enterprise

Dealpath

4 months ago

4.6 on Glassdoor

San Francisco, CA

Hybrid

Contract

Junior

3 applicants

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About this role

As an Enterprise Customer Success Manager at Dealpath, you will manage a portfolio of 30–40 enterprise accounts within the institutional real estate investment sector. This high-touch role requires acting as a trusted advisor to C-suite stakeholders, driving product adoption, leading quarterly business reviews, and executing end-to-end renewals and upsell strategies. You will also serve as the internal voice of the customer, guiding product capabilities while developing expertise in commercial real estate workflows and AI features.

Responsibilities

Manage a portfolio of 30-40 enterprise institutional accounts
Lead data-driven quarterly and annual business reviews
Execute end-to-end contract renewals and identify upsell opportunities
Act as a trusted advisor to C-suite investment stakeholders
Synthesize customer feedback to guide product roadmap development

Skills

About Dealpath

dealpath.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2014

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Dealpath is a deal management platform for real estate firms that centralizes acquisitions, dispositions, development, and financing workflows. It provides a single source of truth so teams can collaborate, track pipelines, and get real‑time visibility into deal status. The platform supports workflow automation, reporting and analytics to streamline decision‑making and execution. Dealpath is positioned as a trusted solution for institutional investors, operators, and asset managers looking to scale deal activity and improve portfolio transparency.