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Customer Success Manager, Enterprise at Yext - ApplyBlast

Customer Success Manager, Enterprise

Yext

1 month ago

3.7 on Glassdoor

New York, New York, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Customer Success Manager, Enterprise drives adoption and maximizes the value of the Yext platform for healthcare enterprise-level customers. This role involves partnering with clients to understand their priorities, ensuring they optimize their investment, and serving as their primary point of contact for post-sales activities. The position requires collaboration with internal teams to share feedback, manage renewals, and identify growth opportunities while maintaining high customer satisfaction and retention.

Responsibilities

Manage healthcare enterprise customer portfolio to drive adoption and retention
Develop strategic success plans and demonstrate Yext platform value to customers
Analyze customer data to identify upsell and cross-sell growth opportunities

Skills

About Yext

yext.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2006

View Profile

Yext is an enterprise agentic marketing platform that gives brands access to verified data, visibility insights, and direct distribution to win discovery moments across AI and traditional search. Its platform includes tools such as Scout for AI search and competitive intelligence, a Knowledge Graph for structured brand data, Listings, Reviews, Social, Pages, and Search, as well as agentic content creation and syndication to LLMs, directories, maps, and social platforms. Yext serves enterprise and multi-location brands across industries including financial services, healthcare, retail, food, and hospitality.