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Customer Success Manager – Freight Exchange at Trimble - ApplyBlast

Customer Success Manager – Freight Exchange

Trimble

5 months ago

3.9 on Glassdoor

Poland

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Success Manager at Trimble's Transporeon Freight Exchange drives marketplace growth by acquiring onboarding customers and managing the full customer lifecycle within the global transportation logistics sector. The role involves a hybrid approach of 60% managing existing partnership-driven accounts and 40% executing outbound prospecting to identify and engage new shippers and carriers. This position requires shaping the future of digital freight exchanges through proactive relationship management, product demonstration, and translating market insights to product teams.

Responsibilities

Manage the full customer lifecycle from acquisition to retention
Conduct outbound prospecting and cold calling to generate qualified leads
Coordinate product demonstrations to drive early-stage platform adoption
Track customer engagement metrics using advanced analytics tools
Act as a trusted advisor to secure long-term business growth

Skills

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.