Merriam

Customer Success Manager- French

Merriam

3 months ago
Amsterdam, Netherlands
Hybrid
Full Time
Medior
0 applicants
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Merriam
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About this role

Customer Success Managers at Assent play a vital role in maintaining and growing customer relationships by ensuring program success and delivering exceptional service. They act as trusted advisors, manage customer health metrics, and collaborate across teams to optimize customer satisfaction and retention. The role involves strategic planning, stakeholder engagement, and process improvement within a SaaS environment.

Skills

Qualifications

3+ Years Customer Success or Project Management ExperienceBilingual in French and EnglishExperience with SaaS or Professional ServicesMicrosoft Excel Skills
Merriam

About Merriam

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About Merriam

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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