Customer Success Manager (Global Remote | SaaS)
Passion.io(4 months ago)
About this role
Passion.io is a remote, app-building platform that helps creators build and grow businesses through mobile apps. The Customer Success Manager will partner with high-potential creators to drive activation, retention, and monetization while representing the customer voice across product and marketing. The role emphasizes strategy, onboarding design, and lifecycle optimization to increase engagement and NRR.
Required Skills
- Onboarding
- Retention
- Activation Metrics
- Lifecycle Management
- Customer Segmentation
- Data Analysis
- NRR
- Churn Prevention
- Playbook Optimization
- Project Management
+5 more
About Passion.io
passion.ioPassion.io is a leading app builder that empowers creators and coaches to effortlessly launch their own mobile applications for iOS, Android, and web platforms—without any coding skills required. The platform is designed to enhance user engagement and generate revenue, catering specifically to the unique passions of its users. Passion.io offers a streamlined, user-friendly interface and a range of customizable features, allowing individuals to create tailored apps that resonate with their audiences.
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