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Customer Success Manager II at Bloomberg Industry Group - ApplyBlast

Customer Success Manager II

Bloomberg Industry Group

1 day ago

3.3 on Glassdoor

Arlington, Virginia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager II formulates and executes service strategies to increase user engagement and usage targets for assigned accounts. This role serves as the primary point of contact for existing clients, focusing on building long-term relationships, identifying up-sell opportunities, and ensuring account health. The position involves training clients on Bloomberg Industry Group products, setting up alerts and dashboards, and collaborating with Relationship Partners to drive growth and renewals.

Responsibilities

Formulate and execute service strategies to increase user engagement and renewals
Establish long-term customer relationships and identify up-sell opportunities
Train and support clients to maximize utilization of Bloomberg Industry Group products

Skills

About Bloomberg Industry Group

bloombergindustry.com

Headquarters

Arlington, Virginia, United States

Company Size

1001-5000 employees

Founded

1929

View Profile

Bloomberg Industry Group provides guidance, grows your business, and remains compliant with trusted resources that deliver results for legal, tax, compliance, government affairs, and government contracting professionals.