Thomson Reuters

Customer Success Manager (Legal AI Solutions) - Global & Large Law Firms

Thomson Reuters(1 month ago)

HybridFull TimeSenior$93,100 - $172,900Customer Success
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About this role

A Senior Customer Success Manager at Thomson Reuters focuses on ensuring legal customers realize the value of Thomson Reuters’ legal AI solutions. The role sits within the Customer Success organization serving law firms and corporate legal teams and acts as a strategic commercial point of contact. It supports long-term customer relationships and outcomes.

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Required Skills

  • Customer Success
  • Relationship Building
  • Account Management
  • Change Management
  • Stakeholder Engagement
  • Adoption Strategy
  • Executive Communication
  • Product Advocacy
  • Legal Technology
  • AI Familiarity

Qualifications

  • JD
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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