Customer Success Manager (m/f/x)

Eye Security

3 months ago

Berlin, Germany

Hybrid

Full Time

Manager

0 applicants

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About this role

As a Customer Success Manager at Eye Security, you will take full ownership of a diverse portfolio of strategic customers, driving adoption and long-term retention of cybersecurity solutions. This role requires you to build strong client partnerships, identify upsell opportunities, and advocate for customer needs while collaborating closely with cross-functional teams such as Product, Engineering, and Sales. You will leverage data to inform decisions and enhance customer experiences, contributing to the company's mission of making enterprise-grade cybersecurity accessible.

Skills

About Eye Security

www.eye.security

Eye Security is a leading provider of Managed Detection and Response (MDR) services combined with cyber insurance to protect businesses from cyber threats. Their round-the-clock Security Operations Center (SOC) employs advanced technologies to mitigate breaches, while connected cyber insurance ensures businesses remain safeguarded against residual risks. With a commitment to customer-centric solutions, Eye Security helps clients across various sectors, including logistics, manufacturing, and healthcare, effectively manage their cybersecurity challenges.