Customer Success Manager - Mid Market
RingCentral
About this role
RingCentral is hiring a Mid-Market Customer Success Manager to serve as a primary point of contact for valued, high-profile customers using its cloud communications, contact center, and AI solutions (including RingSense AI). The role centers on supporting customer outcomes and long-term success while coordinating across internal teams and engaging key customer stakeholders throughout the customer lifecycle.
Skills
Qualifications
About RingCentral
ringcentral.comRingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.
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About RingCentral
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$74k – $137k
per year