Customer Success Manager - Mid Market
RingCentral(2 months ago)
About this role
RingCentral is hiring a Mid-Market Customer Success Manager to serve as a primary point of contact for valued, high-profile customers using its cloud communications, contact center, and AI solutions (including RingSense AI). The role centers on supporting customer outcomes and long-term success while coordinating across internal teams and engaging key customer stakeholders throughout the customer lifecycle.
Required Skills
- Customer Success
- Account Management
- Stakeholder Management
- Renewals Management
- Upselling
- Cross-Selling
- Customer Adoption
- Customer Feedback
- Churn Prevention
- Customer Analytics
+6 more
Qualifications
- Bachelor’s Degree
About RingCentral
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