Customer Success Manager, Mid-Market
Triple Whale
About this role
Triple Whale is an intelligence platform that consolidates ecommerce data, providing tools for analysis, insights, and automation to help brands grow efficiently. The company serves numerous ecommerce brands by enabling them to understand and optimize their business performance.
Skills
About Triple Whale
triplewhale.comTriple Whale is an e-commerce analytics and attribution platform that consolidates sales, ad, and email data into unified, real-time dashboards so direct-to-consumer brands can track performance and profitability. It provides ROAS and lifetime-value reporting, cohort analysis, creative and channel-level attribution, and automated reporting to help marketing and finance teams make data-driven decisions. Built to integrate with Shopify and major ad and marketing platforms (Meta, Google Ads, Klaviyo, etc.), Triple Whale targets growth-focused DTC brands looking to simplify analytics and optimize ad spend.
Recent company news
Triple WhaleTriple Whale x AppLovin: A Game-Changer for Ecommerce Ad Performance
Nov 16, 2025
PR NewswireTriple Whale Acquires Anteater to Expand AI-Powered Commerce Intelligence
1 month ago
Pulse 2.0Triple Whale Acquires Anteater To Expand AI-Powered Commerce Intelligence
1 month ago
getlatka.comHow Triple Whale hit $21.6M revenue with a 196 person team in...
Jun 14, 2025
NFXThe 3 Phases of Product-Led Growth: The Triple Whale Method
Feb 2, 2023
About Triple Whale
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Triple Whale.
Salary
$70k – $95k
per year