Infrrd
Infrrd is seeking a Senior Customer Success Manager (Mortgage Domain Specialist) to serve as the primary strategic partner for enterprise mortgage clients. This role combines over a decade of mortgage industry expertise with the technical fluency to guide onboarding, drive automation, and manage the full customer lifecycle from contract signature through expansion. You will act as a subject matter expert on mortgage operations and regulations, partnering with engineering to configure document extraction models while owning net revenue retention targets.
Headquarters
San Jose, California, United States
Company Size
201-500 employees
Founded
2016
Infrrd is an AI-powered intelligent document processing (IDP) company that helps enterprises turn complex, unstructured documents into structured, actionable data. Its platform uses OCR, ML/NLP and configurable workflows to classify documents, extract and validate fields across use cases like invoices, contracts, claims and forms, and integrates with downstream systems via APIs and connectors. Infrrd targets enterprise automation to reduce manual data entry, improve accuracy, and accelerate processes with scalable, production-ready deployment and analytics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infrrd.
Infrrd didn’t post a salary, so this is our estimate from similar listings.
61% above the average for this role