Customer Success Manager (m/w/d)
firestart
About this role
Part-time role in customer success at FireStart, based in Vienna. The position offers a hybrid work setup with at least two days per week in Vienna and potential for increased hours as the company grows. It focuses on maintaining relationships with existing customers and supporting onboarding in a software-focused, growing environment.
Skills
About firestart
firestart.comFireStart is a BPMN 2.0–based intelligent process and workflow automation platform that helps organizations model, automate and measure business processes by connecting people, systems and AI. The product encourages rapid, incremental adoption ("Start small. Automate fast. Grow smart.") and emphasizes enterprise-grade hosting and compliance (Made in Austria • Hosted in Germany). Founded in 2008 and headquartered in Linz, Austria, FireStart primarily serves the DACH region (DE/AT/CH) and counts 220+ customers.
About firestart
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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