Customer Success Manager - Nederland
SurePay(21 days ago)
About this role
SurePay is a fast-growing FinTech SaaS company on a mission to protect customers and end-users from payment fraud and misdirected payments, with a strong footprint across Europe. This role expands the Customer Success team and serves a portfolio of primarily banks and a small set of Tier 1 strategic accounts in Western Europe. The position is based around Utrecht with a hybrid setup requiring at least one day per week in the office.
Required Skills
- Customer Success
- Account Management
- Strategic Advisory
- Contract Renewals
- Customer Adoption
- Relationship Management
- KPI Monitoring
- Performance Reporting
- Quarterly Business Reviews
- Product Training
+6 more
About SurePay
surepayroll.comSurePayroll by Paychex is an online payroll and HR platform for small businesses, offering easy-to-use tools to run payroll, file and pay payroll taxes, and manage employee records. Its service includes automated tax filing, direct deposit and pay options, and HR add-ons such as benefits and compliance support. Designed for small employers, it emphasizes simplicity, fast setup, and dedicated customer support. As part of Paychex, it combines small‑business focus with the scale and compliance expertise of a major payroll provider.
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