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Customer Success Manager, Networks at NetBrain - ApplyBlast

Customer Success Manager, Networks

NetBrain

16 days ago

4.3 on Glassdoor

Hyderabad, Telangana, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager, Networks is a key member of the post-sales organization, owning customer relationships across adoption, renewal, and expansion for a portfolio of enterprise accounts. This commercially led role serves as the primary point of contact for customer stakeholders, including C-level executives, to drive product adoption and business outcomes. The position requires technical fluency to understand product usage, explain value, and run demonstrations when needed.

Responsibilities

Own customer relationships across adoption, renewal, and expansion for enterprise accounts
Run regular check-ins and quarterly business reviews to communicate product value and adoption progress
Identify and qualify expansion opportunities and partner with Account Executives on proposals

Skills

About NetBrain

netbraintech.com

Headquarters

Burlington, Massachusetts, United States

Company Size

501-1000 employees

Founded

2004

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NetBrain provides a turnkey, intent-based network automation platform that uses AI and automation to uncover risks and deliver proactive observability. Its tools help network teams prevent outages, accelerate troubleshooting, and enforce intent across complex enterprise infrastructures. Customers use NetBrain to achieve more reliable, outage‑free operations and reduce mean‑time‑to‑repair through automated diagnostics and remediation.