Thomson Reuters

Customer Success Manager - Open Coverage

Thomson Reuters

3 days ago
Ann Arbor, MI
Hybrid
Full Time
Junior
0 applicants
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Thomson Reuters
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About this role

A Customer Success Manager at Thomson Reuters owns the post-sale relationship with customers, focusing on product adoption, customer health, retention, and identifying growth opportunities. The role involves collaboration with internal teams, managing renewal processes, and ensuring customer satisfaction throughout their lifecycle.

Skills

Qualifications

Bachelor’s degree in Business, Marketing, Communication or related fields1-3 years in Customer Success or Account Management within a SaaS company
Thomson Reuters

About Thomson Reuters

tr.com

Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

About Thomson Reuters

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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