Customer Success Manager, Overroute

The Customer Success Manager at Overroute works onsite at J.B. Hunt headquarters in Lowell, AR, serving as the primary point of contact for users of the company's AI freight operations agents. This role focuses on ensuring successful user onboarding, providing training, driving adoption, and delivering first-line support to resolve issues. The position involves collaborating with engineering and product teams to relay user feedback and contribute to the development of customer success playbooks.