Customer Success Manager (Poland)

AuditBoard(26 days ago)

RemoteFull TimeManager$108,243 - $142,862 (estimated)Customer Advisory Services

About this role

A Customer Success Manager at AuditBoard will serve as the primary contact for clients in Poland, focusing on developing strong relationships and ensuring customer satisfaction with the company’s audit, risk, ESG, and InfoSec solutions. Responsibilities include managing account strategies aligned with customer objectives, resolving issues, conducting training sessions, and fostering client loyalty through retention and expansion efforts. The role demands strong communication and problem-solving skills, with a preference for candidates with experience in audit or risk management, who are able to work independently and engage effectively with stakeholders at all levels.

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Required Skills

Account Management
Product Knowledge
Issue Resolution
Feedback Collection
Training and Education
Retention
Expansion
Customer Success
Communication Skills
Relationship Building

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About AuditBoard

auditboard.com

AuditBoard is a leading provider of audit, compliance, and risk management software, designed to empower organizations in mitigating risk and enhancing operational efficiency. The platform features a modern, AI-first approach that unifies essential functions such as SOX compliance, internal controls, and audit management, ensuring users can seamlessly connect various components of their governance, risk management, and compliance (GRC) processes. With a growing customer base that includes over 50% of the Fortune 500, AuditBoard is recognized for its innovative solutions that foster collaboration and streamline compliance efforts across enterprises. Gartner has named AuditBoard a leader in the 2025 Magic Quadrant™ for GRC Tools, underscoring its strong position in the market.