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Customer Success Manager - Quality at Veeva Systems - ApplyBlast

Customer Success Manager - Quality

Veeva Systems

18 days ago

3.6 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

The Customer Success Manager - Quality role at Veeva Systems focuses on ensuring customer success with Quality applications by serving as a trusted advisor and liaison between the company and key stakeholders. This position involves proactive engagement, strategic guidance, and relationship management to help global customers optimize their use of Veeva's software and achieve their business goals. The role requires collaboration with internal teams and customers to drive value and address escalations effectively.

Responsibilities

Ensure customer success with Veeva Quality applications post-implementation
Partner with global customers to understand business goals and challenges
Provide strategic guidance to optimize application use and create customer roadmaps

Skills

About Veeva Systems

veeva.com

Headquarters

Pleasanton, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Veeva Systems delivers the industry cloud for life sciences, offering applications, agentic AI, data, and consulting services to more than 1,500 customers ranging from the world's largest pharmaceutical companies to emerging biotechs. Its solutions span clinical, regulatory, safety, quality, medical, and commercial domains, helping life sciences organizations streamline operations and bring products to market. Veeva also serves adjacent industries including MedTech, consumer packaged goods, food and beverage, and chemical.