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InnovMetric Software Inc.
The Customer Success Manager role focuses on proactive customer engagement, personalized guidance, and cross-functional collaboration to drive customer success, satisfaction, retention, and long-term growth. The position involves supporting onboarding, monitoring product adoption and health indicators, and leading regular check-ins and business reviews to ensure value realization. This role requires acting as the voice of the customer, identifying at-risk accounts, and collaborating with internal teams to align customer objectives with adoption plans.
InnovMetric Software (PolyWorks) is a 3D metrology software company offering a universal platform to digitize and automate industrial measurement processes. The PolyWorks suite integrates measurement devices (3D scanners, CMMs, portable arms) and streamlines inspection, reverse engineering, and quality-control workflows while delivering analysis, reporting, and traceability. Manufacturers and metrology teams use PolyWorks to standardize measurement across operations, reduce inspection cycle times, and drive digital-transformation initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InnovMetric Software Inc..
InnovMetric Software Inc. didn’t post a salary, so this is our estimate from similar listings.