Okendo

Customer Success Manager - Remote, Brazil

Okendo(4 days ago)

RemoteFull TimeSenior$50,000 - $70,000Customer Success
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About this role

Okendo is a customer marketing platform that helps Shopify brands create stronger connections with their customers through features like Reviews, Referrals, Quizzes, Loyalty, and Surveys. The company serves over 16,000 Shopify brands by enabling them to turn shoppers into loyal advocates.

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Required Skills

  • Customer Success
  • Retention Strategies
  • Account Management
  • Customer Outreach
  • Automation
  • Product Knowledge
  • Cross-functional Collaboration
  • Communication
  • Problem Solving
  • Customer Advocacy
Okendo

About Okendo

okendo.io

Okendo is a customer marketing platform that helps e-commerce brands collect, manage, and showcase customer reviews, ratings, and other user‑generated content to drive conversions and loyalty. Its tools include review collection (photo/video), product ratings and Q&A, customer profiling and segmentation, analytics, and integrations with major commerce platforms. By surfacing social proof and scaling word‑of‑mouth, Okendo aims to strengthen consumer-brand relationships and increase retention and lifetime value.

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