EPIC iO
The Customer Success Manager / Retention Specialist at EPIC iO serves as the primary point of contact for assigned customers, guiding them to realize value from EPIC iO products throughout the lifecycle. The role focuses on building trusted relationships, managing cancellations, monitoring health metrics, and supporting renewals and expansion opportunities.
Headquarters
Fort Mill, South Carolina, United States
Company Size
51-200 employees
Founded
2021
EPIC iO is an AIoT solutions provider specializing in AI-driven physical security, site safety monitoring, and enterprise wireless connectivity for critical infrastructure. Their EPIC Cortex platform delivers real-time surveillance, environmental and equipment monitoring, and IoT analytics across distributed and remote sites. They serve industries including construction, oil & gas, utilities, law enforcement, and manufacturing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EPIC iO.
EPIC iO didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role