Customer Success Manager - Retention
Realtor.com Careers(8 days ago)
About this role
Realtor.com® is seeking a Customer Success Manager - Retention to engage with real estate agents and brokers, reinforce product value, and drive customer satisfaction. The role involves managing client relationships through calls, promoting retention strategies, and collaborating with sales teams within a hybrid work environment. It offers opportunities for career growth in the real estate technology industry.
Required Skills
- Customer Service
- Salesforce
- Excel
- Communication
- Negotiation
- Solution Sales
- Relationship Management
- Real Estate
- Outlook
- Troubleshooting
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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