Customer Success Manager, Scale

A Scale SMB Customer Success Manager at Semperis manages relationships with small to medium-sized business customers to drive product adoption, retention, and growth within the cybersecurity sector. The role involves executing customer success programs, conducting health checks on identity infrastructure, and collaborating with cross-functional teams to ensure customers achieve their security objectives. Candidates will act as a strategic voice of the customer, translating complex technical findings into business narratives while orchestrating onboarding and expansion initiatives.