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Customer Success Manager (SchoolCare) at Findhelp - ApplyBlast

Customer Success Manager (SchoolCare)

Findhelp

7 months ago

Austin, TX

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Success Manager at Findhelp's SchoolCare division focuses on improving children's health through technology by connecting schools, families, and healthcare providers. The role involves onboarding, engagement, and relationship management with school districts to drive successful renewals and enhance health outcomes.

Skills

Qualifications

BS/BA degree or equivalent2-5 years experience in account management, customer success, project managementExperience with technology and able to learn new technologies quicklyDirect experience with SaaS application support requirementsCustomer-focused, enthusiastic, positive, and service-oriented

About Findhelp

findhelp.com

Headquarters

Austin, Texas, United States

Company Size

201-500 employees

Founded

2010

View Profile

Findhelp (formerly Aunt Bertha) operates a national social care network and platform that helps people find and connect with free or reduced‑cost social services. It provides a searchable, verified directory of service providers plus tools for referral management, eligibility screening, scheduling, and outcomes tracking. Healthcare organizations, payers, government agencies, and community nonprofits use the platform and integrations to coordinate referrals and address patients’ social determinants of health. The company emphasizes provider verification, data and analytics, and workflows/APIs to streamline community resource referrals at scale.