Customer Success Manager - Security
SHI
About this role
The Customer Success Manager – Security at SHI International Corp. is responsible for onboarding customers, guiding them through their product lifecycle, and ensuring retention and growth through strategic success plans. The role involves collaborating with internal teams, serving as a subject matter expert, and maintaining strong customer relationships.
Skills
Qualifications
About SHI
shi.comIndustry
Technology
N/A
Recent company news
South China Morning PostAward-winning memory chip expert leaves US for job at Chinese semiconductor firm
1 day ago
SiliconANGLESmart city AI innovations transform Vail with SHI and HPE
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Business WireSHI Named Omdia’s 2025 Overall Partner of the Year for Channel Leadership and Innovation
Nov 7, 2025
ASDNewsGD NASSCO and South Korean Shipbuilding Leaders DSEC and SHI Sign Tri-Party Memorandum of Agreement
Dec 4, 2025
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Oct 29, 2025
About SHI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SHI.
Salary
$90k – $120k
per year