Customer Success Manager, Senior Manager - HighTech Strategy
SalesForce1 Inc(27 days ago)
About this role
A Customer Success Manager, Senior Manager (CSM) at Salesforce is a named partner for enterprise High Tech customers who purchase the Signature Success Plan, providing deep partnership and specialist-level support. The role focuses on maximizing customer value from the Salesforce platform and serving as a trusted advisor to customer organizations while coordinating across internal teams. This position is office-flexible and based in the San Francisco Bay Area or Greater Seattle.
Required Skills
- Customer Success
- Account Management
- Technical Fluency
- Executive Communication
- Escalation Management
- Renewal Management
- Stakeholder Management
- Cross-Functional Leadership
- Health Monitoring
- Success Planning
Qualifications
- Degree Or Equivalent
- AI Specialist
- Administrator
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
- Data Cloud Consultant
- AI Associate
- Advanced Administrator
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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