Customer Success Manager, Senior Manager
Duck Creek Technologies(1 day ago)
About this role
Duck Creek Technologies is seeking a Senior Customer Success Manager to oversee and develop relationships with medium to large insurance clients, ensuring their success and satisfaction with Duck Creek's SaaS solutions. The role involves managing customer accounts, guiding adoption, and facilitating communication between clients and internal teams to maximize value and growth.
Required Skills
- Customer Success
- SaaS
- Insurance
- Account Management
- Communication
- Problem Solving
- Upselling
- Renewals
- Stakeholder Management
- Product Adoption
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