Customer Success Manager, SME Campaign

Airwallex

2 months ago

3.7 on Glassdoor

Singapore

Hybrid

Full Time

Manager

1 applicant

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About this role

The Customer Success Manager, SME Campaign at Airwallex is responsible for enhancing customer engagement and driving success through targeted multi-channel campaigns. This role involves identifying high-value clients within the existing customer base, designing and executing strategic campaigns via email, in-web notifications, app push notifications, and webinars, as well as analyzing campaign performance for optimization. The position requires collaboration with Sales, Product, and Marketing teams to align objectives and maximize product utilization for clients without dedicated Account Managers.

Skills

About Airwallex

www.airwallex.com

Airwallex is a global payments and financial platform that empowers businesses to operate internationally with ease. It offers a range of services, including global business accounts, high-speed money transfers, multi-currency cards, and embedded finance solutions. With a focus on reducing transaction fees and providing fast, easy payment solutions, Airwallex is designed to help companies scale efficiently in the global marketplace. Its technology is tailored to meet the diverse needs of businesses, enabling seamless online payments and financial management across multiple currencies.